Have a question?

If you have a question that is not answered below, please call or write us directly.

Q. What do I do when my loved one passes away?
A.

Call Funeral Director Syd Waldman CFSP at Waldman Funeral Care at 713.875.4811. We are the only phone call you have to make, and we contact everyone else – such as clergy, cemetery, doctor or out-of-state funeral home – for you.

Q. What information should I have when making funeral arrangements?
A.

You will be asked to provide statistical information required by the state issuing the certificate of death. Typically, this includes date and place of birth, Social Security number, and parents’ names including mother’s maiden name. We will also ask about Hebrew names if your loved one is Jewish. You may also want to bring any cemetery information you have, including a cemetery deed if available.  Although it is always helpful to have as much information as possible in advance, we will work with you to get what you need.

Q. Is there a difference when a death occurs at home rather than in a hospital or nursing home? Will someone come right away?
A.

If your loved one was under home hospice care, you will need to contact the hospice provider. If not, you will need to call 911. In either situation, have the provider or, for instance, paramedic personnel call Waldman Funeral Care as soon as they arrive. We will send our staff once we speak with the hospice or paramedic personnel who are qualified to make a pronouncement of death.

Q. My parent is going into a nursing home. I was advised that I could reduce their assets by pre-funding funeral expenses. How do I go about that?
A.

Many families reduce assets in this way. Please see our Planning Ahead section for additional information.

Q. I need additional death certificates. Can you order those for me?
A.

If we handled the arrangements we will be able to order additional death certificates for you. Otherwise, you can order additional death certificates online at Texas Department of State Health Services.

Q. What Social Security benefits may I be entitled to?
A.

Waldman Funeral Care notifies Social Security of a person’s passing, but benefits vary greatly depending on family situations. We recommend you contact Social Security directly at 800-772-1213 for more information. As a general rule, a surviving spouse is entitled to a one-time nominal payment. Also, they are entitled to have the amount of their monthly check changed to a higher amount (if the deceased spouse’s benefit was higher than the surviving spouse’s). The family needs to apply to Social Security directly for any benefits. Visit the official Social Security Administration website for more information.

Q. I served in the military. Are there Veteran’s benefits that I may be entitled to? How do I plan for military honors at the funeral and graveside?
A.

Because Veteran’s benefits vary, you may want to contact the VA for full information at 1-800-827-1000. A Veteran with an honorable discharge may have a flag on their casket and be eligible for an honor guard at the cemetery. Waldman Funeral Care will arrange for a flag and will contact the honor guard, as long as we receive the DD-214 discharge paperwork with enough advance notice.